Appointments

Call the Practice

If you call us on the main surgery telephone number 020 8665 4757 between 8.00am and 6.30pm Monday to Friday except Bank Holidays we will endeavour to do our best to arrange a telephone call or an appointment on the same day or as soon as possible.

You can also call us anytime between 8.00am and 6.30pm Monday to Friday except Bank Holidays to book a pre-bookable appointment.

Remember: The clinicians cannot deal effectively and safely with more than one major problem or 2 minor problems in a 10 minute appointment. Presenting with a long list, may result with the doctor advising a further appointment. If you feel you need a longer appointment, please let the receptionist know when you are booking your appointment.

NHS App

Schedule or cancel GP appointments directly through the NHS app

More information about the NHS app is available here

North Croydon Medical Centre (NCMC) has teamed up with AccuRX Patient Triage to improve it’s service to our patients. AccuRX Patient Triage enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically.

Contact us online

If you have a booked appointment and we have a mobile telephone number for you, we will send you a text reminder 24 hours prior to your appointment. Please ensure that we have your mobile number and let us know if your number changes.

On arrival at the surgery, if you already have a booked appointment please use the self check-in screen. Once you have checked in, please take a seat in the waiting area until you are called via the jayex board located in the reception area and follow the directions displayed.

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Information and advice for travelling abroad.

Visit our Travel Vaccinations page

Home visits are a service for the genuinely housebound or seriously ill. If you think that you require a home visit then please telephone before 10:30am.

Please bear in mind that a doctor can see five patients in the surgery in the time it takes to make one home visit.

The new GP contract requires local GP Practices to work together to deliver services collectively. One of the objectives of this contract is to continue to deliver services between 6:30pm and 8:00pm on weekday evenings and between 9:00am and 5:00pm on a Saturday. CGPC is working closely with Croydon Practices to support the delivery of this Enhanced Access service.

This services offers both GP and Nurse Appointments which will are available to patients, either via face-to-face or via a telephone/video consultation.

Further information can be found on the Croydon GP Collaborative website

Need to see a GP but can’t get an appointment? Our GP Hubs can help.

Call NHS 111 before you go to pre-book an appointment or wait to be seen without an appointment at one of our GP Hubs in Central Croydon, Purley, or Parkway.

Further information is available on the Croydon GP Hubs website