Practice Charter

practice charter

As members of the practice team, we are committed to giving you the best possible service. This will be achieved by working together. You will be treated as an equal in the care and attention you receive.

On weekdays, wherever possible, patients with urgent problems will be able to consult a doctor or nurse within 48 hours. Patients with non-urgent problems will normally be offered an appointment within 7 working days.

Waiting times will be kept to a minimum. On arrival at the surgery, you will be informed of any unexpected delays to your booked appointment time.

We are committed to a policy of promoting good health and preventing disease. It is our aim for ALL children to be fully immunised against childhood disease (with parental consent).